PERSONAL DATA PROTECTION NOTICE

  1. INTRODUCTION
    1. This Privacy Notice describes how Myvantros Sdn Bhd) (referred to herein as “Myvantros”, “us”, “we” or “our”) collects, processes, uses and discloses your personal data.
    2. We reserve the right to make changes to this Privacy Policy at any time without prior notice. Any changes will be posted in this Privacy Policy. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes. Your continued use of our website and services constitutes your acknowledgement and acceptance of such changes.
  2. DATA COLLECTED
    1. Depending on the nature of your interaction with us, the personal data which we may collect, process, use and disclose includes but is not limited to:
      1. Personal details (such as your name, identity card number or passport number, gender, nationality, date of birth and marital status);
      2. Contact information (such as your address, billing address, delivery address, email address, and telephone number);
      3. Financial information (such as your credit card numbers, debit card numbers, and bank account information);
      4. Profile information (such as your username, password, Independent Business Owner’s number, and order history).
    2. As we rely on the personal data provided by you, please ensure that your personal data is current, complete, and accurate. If there are any changes to your personal data, please notify us at info@vantros.com.
  3. DATA USE AND DISCLOSURE
    1. Depending on the nature of your interaction with us, we may collect, process, use and disclose your personal data, for any or all of the following purposes:
      1. Verifying your identity;
      2. Processing your application and/or transaction with us;
      3. Processing payment or credit transactions;
      4. Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
      5. Managing your relationship with us (including responding to, handling, and processing your queries, requests, complaints, and feedback, which could involve the disclosure of personal data to bring about delivery of the same);
      6. Conducting investigations relating to fraud, unlawful activity, omission or misconduct, whether relating to your use of our services or any other matter arising from your relationship with us;
      7. Sending you marketing information about our goods and services, including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes, and other promotions;
      8. Requesting feedback or participation in surveys, as well as conducting market research and/or analysis for statistical, profiling or other purposes for us to review, develop and improve the quality of our products and services;
      9. Complying with any applicable laws, regulations, rules, codes of practice, or guidelines issued by any governmental and/or regulatory bodies (including but not limited to assisting in law enforcement and investigations conducted by any governmental and/or regulatory authorities);
      10. Transmitting to any unaffiliated third parties including our third-party service providers (e.g. payment service providers, data hosting providers) and agents, and relevant governmental and/or regulatory authorities, for the aforementioned purposes;
      11. Any other incidental business purposes related to or in connection with the aforementioned purposes.
    2. Data collected for the purposes stated above is necessary for us to provide our goods and/or services to you. If you fail to provide us with your personal data, or if you subsequently withdraw your consent for us to process the same, we may not be able to continue providing our goods or services to you.
    3. When you give us personal data or information about another person, you confirm that they have: – (i) authorised you to act and receive any data protection notices on their behalf; and (ii) consented to BE International in processing their personal data
  4. DATA ACCESS AND CORRECTION
    1. Subject to certain exceptions under the applicable Data Privacy Laws, you may access and request for correction of your personal data. You may also contact us with any enquiries or complaints in respect of your personal data at info@vantros.com
    2. We may charge you a reasonable fee for the handling and processing of your request. If so, we will inform you of the fee before processing your request.
  5. DATA SECURITY
    1. Whilst we strive to protect your personal data, and are constantly reviewing and enhancing our information security measures, please note that no method of transmission over the Internet or method of electronic storage is completely secure. As such, we urge you to take every precaution to protect your personal data when you are on the Internet, when you browse our websites, or use our applications and/or digital services.
    2. If you believe that your personal data has been compromised in any way, please notify us immediately at info@vantros.com
  6. DATA RETENTION
    1. We will retain your personal data that is necessary for legal or business purposes for as long as it is necessary to (i) fulfil the purposes for which your personal data was collected; and/or (ii) fulfil the minimum personal data retention period required under the relevant laws of any jurisdiction.